| New Page 1 LD05 Leadership Skills for Supervisors Contents: 1 - Introduction -
Identify what is different in supervision/management today -
Identify the opportunities for supervisors/managers today -
Define what leadership is from a supervisor’s point of view -
Rank leadership characteristics 2- Leadership Identify the difference between managers and leaders Observe leaders in action Examine your own leadership capability Identify how leaders build credibility and trust Develop your Leadership Skills Development Plan 3- Interpersonal Skills -
Identify Interactive Behaviors and Discuss How Each Is Helpful and/or Distracting -
When Communicating One-on-One and in Groups -
Analyze Effective Listening Processes and Skills -
Practice Questioning Skills to Learn How to Ask Effective Questions and the Effects of Being Questioned -
Analyze Your Effect on Others -
Create a Communication Case from Work Experience 4- Coaching and Mentoring Take the "Insight Inventory: Understanding Yourself and Others."© List the Elements of Effective Feedback Write Statements about Actual Employee or Team Member Situations Experienced on the Job Describe the Coaching Discussion and Its Format Decision-Making Tools for Leading Discuss Three Methods of Brainstorming and Describe the Advantages of Each Discuss the Effects of Organizations on Creativity List the Steps in Problem Solving 5- Learning to Lead Groups and Teams -
Learn the Differences between Teams Versus Work Groups -
Get Insight on Your Own Team Building and Personal Effectiveness -
Practice Group Skills in Exercises That Develop Teamwork -
Discuss the Role of a Group or Team Leader and Practice Facilitation Skills in the Group Exercises -
Discover What Needs to Happen before Groups Become Teams Who Should Attend? The program is designed for supervisors who will develop the individual, group and one-on-one leadership skills they need to keep up with their evolving management roles and responsibilities |