| MG17 Managerial Skills for New Managers Objectives: To enhance the participants’ Knowledge, Abilities and Skills necessary to understand how business trends affect the way they manage and identify the skills they need to keep up with these changes. Contents: 1- The roles and responsibilities of manager 2- Situational Leadership 3- Effective communication – within and outside the organization 4- The steps to take for successful delegation 5- Coaching as a management tool to improve performance 6- Motivation: the key factors that motivate the manager and his employees Who should Attend? New managers with one to three years of management experience in the private, public and not-for-profit sectors |