| New Page 2 MG16 Developing Managerial Competency Objectives: To enhance the participant’s Knowledge, Abilities and Skills necessary to be a leader has the capabilities to be a change agent and develop the managerial competency Contents: 1- Finding the leader in you. 2- Starting to communicate 3- Motivating people 4- Expressing genuine interest in others 5- Seeing things from the other person’s point of view 6- Listening to learn 7- Teaming up for tomorrow 8- Respecting the dignity of others 9- Recognition, praise, and rewards 10- Handling mistakes, complaints, and criticism 11- Setting goals 12- Achieving balance 13- Creating a positive mental attitude 14- Learning not to worry 15- Teamwork is not a solution 16- Being “Right” is the easy step Who should attend? Top-level managers |