MG06

MANAGING PEOPLE EFFECTIVELY

Contents:

1- The dynamics of how people think & communicate:

·        Understand your characteristics and preferences

·        Identifying your ego states

·        Crossed, complimentary and hidden transactions

·        Understanding the team roles and their importance on successful work relationships

2- The hidden keys to motivating any person;

·        Identifying your role as leader and coach

·        Know your people – the key to identifying their uniqueness

·        Identify the motivators of your people

·        Applying the motivators in the work place

·        Know when to "push" and when to "pull"

·        The art of delegation

3- Developing your best asset – people;

·        Understanding that people are your principal asset

·        Your influence on people

·        Creating the climate for empowerment

·        Developing the empowerment ethic

·        Conflicts in the workplace

·        “Kaizen” - constant improvement

4- Developing a dynamic team;

·        The characteristics of a successful team

·        Identifying the roles within your team

·        Develop individual development plans

·        Utilizing your team effectively

·        Balancing your time between the team, the task and the individual

·        Building skills and relationships within your team

·        Developing relationships with other teams

5- Planning for the future:

·        Understanding the need for continuous personal improvement

·        Understanding people’s learning styles

·        Developing individual action plans

·        Dealing with change

·        The danger of "paradigm paralysis"

·        Making change a part of everyday life

·        The manager’s role in promoting change

·        The manager as coach

·        Developing a learning culture within the organization

Who Should Attend?  

The program is designed for Managers who want to understand people and manage more effectively, managers needing an update on key aspects of people empowerment, managers responsible for developing the key resource of any organization – it’s "people", newly appointed managers, supervisors and team leaders.