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Management
MG01

Effective Supervisory Skills

 

Objectives:

·        Defining the management process, its functions and the features of successful management.

·        Discussing the basic principles for effective supervisory process.

·        Applying the necessary skills for successful supervision which includes teambuilding, leadership and delegation of authority, time management, effective communication and personality analysis as well as problem solving and decision making.

 

Contents:

1-     Successful Management & Supervision:

·        What is management and the functions of management process

·        Features of successful management

·        What is supervision? Basic principles of supervision

2-     Time Management:

·        Benefits of time management

·        Time wasters and how to overcome them

·        Steps of successful time management

3-     Teambuilding Skill:

·        Teambuilding process and the behavior of each stage

·        Barriers to effective teambuilding

·        Types of teams

·        Effectiveness standards of teams

4-     Problem Solving & Decision Making:

·        Problem definition and its basic categories

·        Creative Approach to problem analysis and solving

·        What is a decision and circumstances surrounding it

·        Decision making techniques

5-     Leadership and Delegation of Authority:

·        What is leadership and its components

·        Pre-requisites of leadership thinking

·        Emotional intelligence and leadership

·        The new role of managerial leaders

·        Leadership and benefits of delegation of authority

6-     Participation in Decision Making;

·        Why people make wrong decisions? Recommendations for sound decisions

·        Success factors and barriers to group decision making

·        Employee empowerment as a means for participation in decision making

7-     Communication Skills & Understanding Personality Styles:

·        What is personality and techniques of dealing with different personality styles

·        Communication process and functions

·        Communication types and styles

8-     Motivation & Performance Appraisal:

·        Motivation process and factors affecting it

·        Types of motivators

·        Recommendations for performance appraisal