SC05

Effective Administrator Skills for Secretaries

Contents:

1- Professional Image

·        Job definition and analysis.

·        Identification of personality type.

·        Increasing productivity.

·        Developing a work plan.

·        Upper management recognition.

·        Influencing people.

2- Effective Communication

3- Problem-Solving and Decision-Making Model

4- Dealing with Difficult People

5- Time and Stress Management

6- Organizing Meeting

Who should attend?

Procurement and management staff